Morning Briefings
Daily Prayer for March 4th, 2010
Lord help us. We need your grace
How to Lose Customers and Alienate People: A cinema-chain employee responds with a rude e-mail to a customer complaint, and a Facebook boycott is born. Your company may have a strict social media policy, but that still doesn’t make it immune to Facebook, Twitter et al’s special brand of justice.
– Courtney Rubin
Inc.


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